All our products are made with proud and passion. We select our raw material in a way to get the most character for who the nature take some much time to create. Some our product are in inventory such the peppermills. We can also make special demand ( wood species, design etc.
We accept payment throught throught Etsy. We accept also the Etsy gift card..
For inventory item , with the payment confirmation, we will ship as promised. The shipping are not included. We generally use Canada Post. These fee will be added to your invoice. For the shipment outside Canada the customs fees and brokage are not included.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Peppermill: All our mill are equiped with Crushgrind® méchanisms who have warranty of the ceranic parts from de manufacturer of 25 year .
You do not like the product? You can return to us and we will credit you, you have to assume the shipping cost.
Our quality warranty / return policy.
All our peppermills are warranty. The ceramic parts have a warranty of 25 year from the manufacturerr. If the mechanism do not work, communicate with us without delay. We engage to replace, under certains conditions, all our mills with defect. For any questions or comments about our mills or our return policy, do not hesitate to communicate with us.